Interviewer's Expectations

Employers expect three main things: Appearance, Dependability, and Skills.

Appearance
The way you look
- Dress
- Grooming
- Hygiene

The way you behave
- Courteous
- Sincere
- Confident
- Enthusiastic
- Mature

The way you write
- Neat
- Complete
- Accurate
- Informative
- Concise

The way you speak
- Organized
- Thoughtful
- Honest
- Prepared
- Talk Results

Dependability
Attendance and Punctuality
- Be where you're suppose to be when you're supposed to be there
- Getting work done on time

Reliability
- Doing more than "just your job"
- Doing whatever is needed to get the work done… correctly

Skills
Self Management
- Many people who lose their jobs have poor personality skills with co- workers, supervisors, job duties, and company expectations.
- Good skills include: dependability, good attendance, adaptable, efficient, logical, enthusiastic, creative, determined, and loyal.

Job Related Skills [more info]
- Work with data (facts/numbers/information)
- Work with ideas (creative problem solving)
- Work with people (type of people/activity)
- Work with things (tools, equipment, forms)
For example, a secretary's job is to : Manage company records (data)
Supervise a secretary pool (people)
Use work processors (things)
Come up with better ways to file (ideas)

Transferable Skills
- Skill moved from job to job
- Premium skills to have
- Skills such as organizing, scheduling, following procedures

Interview Do's

Be well-groomed and appropriately dressed.

Greet the interviewer politely.

State your name clearly and give a firm handshake.

Sit forward in your chair and show you are attentive.

Make eye contact with the interviewer.

Speak clearly.

Be alert for opportunities to stress your strengths.

Talk about your potential value to the organization.

Speak more about the future than the past.

Be optimistic.

Answer difficult questions in a positive manner.

Maintain your poise and self-control.

Discuss a specific job you enjoyed and were successful in.

Answer questions in a straightforward manner.

Indicate your flexibility and readiness to learn.

Bring your resume and letters of references.

Express your interest in the job.

Ask when a decision will be made.

Say salary is negotiable if salary requirements are raised.

 

Interview Don'ts

Don't stress that you need the job.

Don't ask about the salary, health, or other benefits.

Don't take friends along on an interview.

Don't discuss past experiences unrelated to the job you are seeking.

Don't dwell on problems you had in past jobs.

Don't be "cocky"

Don't speak with a muffled voice or indistinctly.

Don't hedge on answering questions.

Don't use short "yes" or "no" answers.

Don't stall at filling out applications or taking skills tests.

Don't display feelings of inferiority.

Don't make claims that you can't deliver.

Don't prolong the interview when it should be over.

Don't arrive late for an interview.

Don't chew gum or smoke during an interview.

Don't lounge in your chair.

Don't use slang expressions in your conversation.

Don't use negative terms such as "I wish", "I hope", or "Maybe".

Don't talk too much.

Don't interrupt the interviewer.

Don't leave the interview without inquiring about a decision.

 

 

Some questions you should ask during a interview.

If hired, would I be filling a newly created position, or would I be replacing someone?

How many people have held this position in the last two years?

Would you describe a typical work day and the things I'd be doing?

What duties are most important in this job?

Would I need any special training?

How does this job contribute to the company?

What are the department's goals for the year?

Who are the other people I will be working with, and what do they do?

Can someone in this job be promoted? If so, to what position?

How will I get feedback on my job performance?

Has the company had a layoff in the past two years? How long did the layoff last? Was everyone recalled?

Is this department a profit-center for the company?

Is this company owned by another corporation? Which company? What other companies do they own? Is the parent corporation listed on the New York Stock Exchange?

What major markets does this company compete in?

Are sales up or down over last year?

If you were to offer me this job, where could I expect to be in the next five years?

How long do you think it will take until you make a decision?

I want this job. I'd be willing to offer you a 30, 60, or 90 day trial period in which to prove myself. Could I call you next week to see whether you've made a decision? Which day is best to call?

 

 

Tips for Answering Eight Interview Questions

Tell me about yourself.
The interviewer is really interested in how your background relates to the position. Give a very brief personal statement. Then discuss how your skills and experiences relate to the position.

How does your experience relate to the job we are offering?
Present your skills through your job and life experiences. Mention any specific skills you have that will help you do the job. Include your strongest skills.

Why are you interested in this position and our company?
Tell the truth. The job is one you enjoy doing. Say positive things about the organization as well.

What are your major strengths?
Answer this question by emphasizing your adaptive skills.

What are your major weaknesses?
Stress the positive. For example: I am very concerned about meeting deadlines, so I try to get everything done well in advance. Practice by listing three weaknesses and writing responses to make them positive.

What are your plans for the future?
The interviewer wants to know how the job fits into your future. Turn-over is expensive. Tell how the job is an opportunity for growth within the company.

What will your former employers/references say about you?
Since many employers check your previous jobs and your references, you should always be honest. If there was a problem, mention it and admit responsibility if it
was your fault. Point out what you learned from the problem, and other positive aspects of the job. Be positive about a former employer. If you expect a negative reference, ask your employer for a letter of reference. You will then know what s/he will say about your past job performance.

What are your salary requirements?
Never discuss salary until you are offered the job! Find out the likely salary range for the position and tell the employer the range is acceptable to you.

 

 

Other Questions Commonly Asked:

Describe the relationship that should exist between a supervisor and subordinates.

Tell me about your greatest accomplishment in your last job. Tell me about your greatest frustration in your last job.

Describe your most rewarding experience.

How do you work under pressure? Explain!

Why did you decide to seek a position with this company?

What two or three things are most important to you in your job?

Are you willing to travel?

What major problems have you encountered and how did you deal with them?

What have you learned from your mistakes?

 

Interview Follow-up:
After your interview, you should send a Thank-you letter, showing your appreciation. It should:
Be sent to the employer immediately after the interview (within 24 hours)
Be short
Include thanks for actual things they did
- taking time to interview
- taking you on a company tour
- providing you with additional information about the job
- introducing you to other personnel.

Interview Cheat Sheet
This is to prepare you for important meetings. It helps you remember key facts of the company. You shouldn't read from the sheet, but before the meeting is over, you should have covered all of the key questions and concerns you may have.

Day and Date:

Meeting with:
Name
Title
Company
City, State, Zip
Telephone
FAX
Mobil/Pager
E-mail

Major Accomplishments
1.
2.
3.
4.
5.
6.

Questions or Concerns
1.
2.
3.
4.
5.